Reservation
If you stay at the T-Resort, our partners offer the following discounts:
- 10% off passes if paid for at least 10 days in advance
- 10% off ski lessons with Tzoum’Evasion
- 10% off the hire of ski equipment
| Charges | Prices |
|---|---|
| Bed linen | 18 CHF per person |
| Visitors'tax |
2.50 CHF/night/adult from 16 years (as soon as the person is in his/her sixteenth year) 1.25 CHF/night/child aged 6-15 years (as soon as the child is in his/her sixth year) Free for children aged 0-5 years |
| Final cleaning (not including kitchen) and cleaning kit : | 85 CHF for a 2-room apartment for 4 people 120 CHF for a 3-room apartment for 6 people 145 CHF for a 4-room apartment for 8 people 165 CHF for a 4-room apartment for 10 people |
| Security deposit | 450 CHF per apartment (payable by credit card only- debit cards are not accepted). The security deposit will be valid for a maximum of 30 days from check-in and will be automatically released by your bank. |
There are a number of extra services available which must be booked in advance.
| Services | Prices |
|---|---|
| Extra bed linen | 18 CHF per person (if booked advance), CHF 25 per person (if asked on site) |
| Towels (1 big towel, 1 small towel and 1 facecloth) | 8 CHF per person if booked advance), CHF 14 per person (if asked on site) |
| Comfort pack (bed made + towels) | 25 CHF per person (reserved min 72 hours before) |
| Extra folding bed (only in 4-room apartments for 8 or 10 people) | 15 CHF per day |
| Cot, up to 2 years (sheets not included) | 7 CHF per day |
| High chair | 5 CHF per day |
| Pet (max 1 per apartment) | 8 CHF per day |
| Underground parking | 12 CHF per day if booked advance), CHF 20 per day (if asked on site) |
| Raclette or fondue set | 10 CHF |
| Adaptor hire | 5 CHF for the duration of your stay |
| Complete Cleaning (final cleaning including the kitchen and tidying up) : | 150 CHF for a 2-room apartment for 4 people 215 CHF for a 3-room apartment for 6 people 270 CHF for a 4-room apartment for 8 people 320 CHF for a 4-room apartment for 10 people |
| Wifi | 0 CHF - free with your booking |
You can pay by:
- Credit card (Visa, Mastercard, AMEX)
- Debit card (Maestro, Postfinance)
- Reka Card (only at the Front Desk)
No. Towels are not included but can be hired if ordered in advance.
Yes. Sheets are automatically included in the price (even if you bring your own).
No. Bed linen is simply placed on the bed. However, you can ask for your bed to me made if you wish to (you will be charged for it though).
Yes. If you book it in advance, your bed will be made for you, and towels and bed linen will be provided.
Yes. You can bring a maximum of one animal per apartment and you must give us prior notice.
Dogs must be kept on a lead throughout the complex. Owners are responsible for the behaviour and cleanliness of their animals. We reserve the right to refuse or ban any dangerous or aggressive animals and any that disrupt the smooth running of the complex. The presence of your pet must not result in any extra cleaning, but if it does, you will be charged for it.
Yes. Cots are available for babies aged up to 2 years and must be booked in advance. For hygiene and safety reasons as well as to avoid allergies, sheets are not provided, so you must bring your own
Yes. It must be booked in advance, though.
Yes, but only in 4-room apartments for 8 or 10 people and it must be booked in advance.
Yes. When you book, you can make special requests (location in the building, floor, side by side…). We will do our best to satisfy your request but cannot guarantee that it will be possible.
Please refer to our general terms and conditions.
Yes. The visitors’ tax must be paid by everyone staying in the resort and costs :
- CHF 2.5/night/adult from 16 years (as soon as the person is in his/her sixteenth year)
- CHF 1.25.-/night/child 6-15 years (as soon as the child is in his/her sixth year)
- Free for babies and children under 5 years
Exception: The inhabitants of the commune of Riddes are exempt (main residence)
Only valid for holders of an annual / season pass from one of the 4Vallées partner resorts, exchange conditions available here :
Please note! Your request for a pass exchange must be expressly made by email at least 72 hours before your arrival. Please send us the following information to info@t-resort.ch (the pass exchange will then be granted by the Verbier 4Vallées sales office if the exchange conditions are met) :
- Photocopy/scan of each pass corresponding to the season of the booked stay
- Identity document of each pass holder
- Proof of purchase with validity date of the pass in evidence (for each pass)
- 1st day of skiing wished
- The reservation (T-Resort) must be paid 100% in advance in order to obtain your pass exchange
Tip: Please check the conditions of exchange of your pass beforehand. If the exchange is unfortunately not granted by the sales office, the reservation remains due.
Guests who stay at the T-Resort during the summer are entitled to a VIP pass, valid during their stay. To allow us to prepare it in advance, please contact us when your booking has been confirmed. You will need to click on the pre-check-in VIP pass link and enter all your details. Your pass will be prepared and ready for you when you arrive.
Arrival
Reduce your waiting time by using our priority desk !
Before you arrive, make sure you have :
- filled in your arrival form
- ordered all your additional services
- paid your reservation in full
All you have to do is to process to your security deposit (credit card) at the desk and collect your keys (PLEASE NOTE: make sure you have sufficient funds / authorised limit on your card and remember your code!)
This procedure takes about 3 minutes if all the above steps are followed.
450 CHF / apartment are reserved on your credit card (payable by credit card only- debit cards are not accepted), not debited.
PLEASE NOTE: make sure you have sufficient funds / authorised limit on your card and remember your code !
The security deposit will be valid for a maximum of 30 days from check-in and will be automatically released by your bank.
You can also pay the security deposit in cash (450 CHF per apartment). This will be returned to you, in cash only, following a complete check of the apartment when you leave. Bear in mind that this can result in delays at check-out.
Yes - It is possible to arrive after the reception's opening hours.
You must inform the residence in advance, so that we can organise your arrival and send you the information on how to collect your keys.
Check-in at the reception desk is still obligatory the next day.
Conditions for organising a late arrival: the arrival form must have been completed and the reservation fully paid.
Yes - By notifying the residence in advance and by strictly respecting the opening hours of the reception.
T-Resort cannot be held responsible for any loss or theft if your luggage is delivered outside the opening hours.
During your stay
Yes. There are two lifts, one in each building.
Yes. The T-bar is on the ground floor and offers a wide variety of local wines and beer as well as snacks, which are also available for take away.
Yes. There is a car park under the building with 127 spaces. Two lifts will bring you straight up to reception. Entry by car is from the Rue Centrale. 30 minutes for free !
T-Resort guests benefit from a preferential rate, which must be applied for the entire duration of their stay to be applicable. We can’t guarantee that space will be available unless you reserve a parking place when you book your accommodation.
No - There is no swimming pool inside the Residence.
However, the public swimming pool is in the same building as the cable car station, just opposite the T-Resort. Admission is subject to a charge.
Details of access conditions / prices and opening hours are available from the tourist office.
2 charging stations for all types of electric cars are located on level 2 of the T-Resort car park (entrance from the Rue centrale).
No reservation is possible. Please move the vehicle after charging as this is not a permanent parking space. After 8 hours of charging/parking, a penalty will be applied.
Payment for recharging is made either by an evpass subscription or by logging on to the specific application.
The apartments all have Swiss plugs, so if you are travelling from further afield, you can hire an adapter from reception.
No. Smoking is forbidden in the apartments and in all public areas. There are designated smokers’ zones outside the buildings. Failure to comply with this rule will result in extra cleaning charges. This will be billed directly or deducted from the deposit.
No, but these can be reserved at reception.
Yes - a shared laundry room is available 24/7 to guests of the residence with your apartment key. To use the machines, you will need to buy a prepaid card (non-refundable card balance), available at reception during opening hours (washing-up liquid not supplied).
Yes. You can borrow one at reception and return it when you are leaving.
No. Guests should bring their own soap, shampoo, shower gel, etc.
No. If you want extra cleaning, you must ask at reception and you will be charged for it.
Yes, it is possible to receive your mail and parcels, by “poste restante” only.
You have to follow the following sending model:
Name, First name of the recipient
Poste Restante
1918 - La Tzoumaz
SWITZERLAND
You can collect your mail directly from the post office of the Supermarket La Tzoumaz, located at the bottom of the residence (level -3) or accessible from the rue centrale.
T-Resort cannot be held responsible for the non-receipt of any mail or parcel.
Please bear in mind that you have neighbours. In the event of excessive noise after 10pm, you can either politely ask the people concerned to make less noise or call the intercommunal police (0840 117 217). Only the police are authorised to intervene.
In the event of complaints from other residents or close neighbours, or if the police have to intervene, the deposit will be retained.
Yes. Guests have a free wi-fi connection. The code is mentioned at the residence.
Departure
On the day of departure, you must go to the reception to do your Check-Out. The flat must be vacated on Saturday between 8:00 and 10:00 am at the latest and the rest of the week between 08:30 and 10:00 am.
If the deposit has been paid in cash, it will be returned in cash only after the flat has been fully checked, which may cause a delay in the check-out procedure. The guest should contact the reception to plan a smooth departure.
A late check-out option is possible, subject to availability and prior booking, at an additional charge (50% of the last night of the stay if departure is between 10.00 and 12.00, 100% of the last night of the stay if departure is after 12.00 pm). Without this supplement, no check-out after 10.00 a.m. will be permitted. In the event of an unauthorised late check-out, the supplement will be deducted immediately from the security deposit. We reserve the right to remove any personal belongings in order to vacate the flat and clean it in a timely manner.
Yes. Although the final cleaning is obligatory, the kitchen isn’t included in this and it must be left clean. We also ask you to take out your own bins and put your sheets in the bath.
Yes. We can store your luggage at reception during opening hours (with prior notice and depending on the space available).
Yes - By notifying the residence in advance and strictly respecting the opening hours of the reception.
T-Resort cannot be held responsible for any loss or theft if your luggage is removed outside of opening hours.
Notify reception and the tourist office, where keys that have been found are often returned. Any keys missing at check-out will be billed as follows:
- apartment key: CHF 200.-
- ski storage area key: CHF 200.-
The credit card security deposit will be authorised at check-in and released within a maximum of 30 days providing that no deductions have to be made. The release of the security deposit does not depend on the T-Resort, but on the bank which issued your card. Cash security deposits will be repaid in cash after a complete check of the apartment. This can result in delays at check-out.
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If you have any other questions or would like more information, don't hesitate to contact us.